Verification Process
Our store receives many fraudulent purchases made with stolen credit/debit cards. To protect the owners of these cards and our business it may be required that you…
How to Top-Up your Gamestrike Wallet balance
Log into your Gamestrike account. If you still have not created one you can register here. Click the wallet icon on the upper menu right next to…
Banking details
Only use this payment method to top-up your Gamestrike Wallet balance. DO NOT pay for your product using a bank transfer. We use Wise to receive all…
How to make an Order paying with Payoneer
If you do not have a Payoneer account you can make one for free here Payments through Payoneer are reviewed manually. It can take up to 24…
My credit/debit card got charged but the order status is Failed
Click here to return to the previous page The reason for this process is usually from your bank. Your bank processes the payment but does not approve…
What payment methods can I use?
Click here to return to the previous page Depending on your region the checkout page will be different as each country can offer a different variety of…
My payment was marked as failed. What should I do?
Click here to go back to the previous page There may be various reasons for your transaction to fail. In general, failure is most often caused by:…
Why is the order status “On hold”?
Click here to return to the previous page If you have already paid and your order was marked as On hold you will have to wait for…
I paid with cryptocurrency but the status is still “Pending payment”
Click here to return to the previous page If you have already sent the payment using cryptocurrency you need to wait for all the necessary confirmations of…
My payment has been refunded, when will I get my money back?
Click here to return to the previous page The time it takes to process a refund depends entirely on the security protocols and internal regulations of the…