My credit/debit card got charged but the order status is Failed

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The reason for this process is usually from your bank.

Your bank processes the payment but does not approve the payment. Your bank holds the money but does not release it. Because of this, we do not receive the payment, so in a few days, your bank will return the full amount to you. This time varies according to your bank’s policies. If you want to know when the money will be returned to you you should contact your bank.

If you want to buy at GAMESTRIKE then you will need to contact your credit card company so they can whitelist our site for payments.

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