My payment was marked as failed. What should I do?

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There may be various reasons for your transaction to fail. In general, failure is most often caused by:

  • A mistake in the payment details (Invalid CVV, PIN, card numbers or expiration date);
  • Restrictions on your payment method (insufficient funds, card not enabled for international or online payments, amount to pay exceeding the limits on your card);
  • A security issue on your payment provider’s side (the payment authorization is rejected by your bank/payment provider or you have failed the 3ds security check on your card).

As you can see, there can be a few reasons for your payment to fail. If it happens, there’s no need to worry – even if any funds are reserved for your failed payment, they will always automatically be returned.

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