I want to cancel my order, how can I do it?

Click here to return to the previous page If you have not paid yet you can just leave the order as it is and you will not…

My order status is “Processing”, what does that mean?

Click here to return to the previous page Some products are not sent immediately because we have to send them manually. When you buy one of these…

My credit/debit card got charged but the order status is Failed

Click here to return to the previous page The reason for this process is usually from your bank. Your bank processes the payment but does not approve…

What payment methods can I use?

Click here to return to the previous page Depending on your region the checkout page will be different as each country can offer a different variety of…

My payment was marked as failed. What should I do?

Click here to go back to the previous page There may be various reasons for your transaction to fail. In general, failure is most often caused by:…

How to access Rambler email

Click here to return to the previous page Go to www.rambler.ru/ 2. Click on the top right corner 3. Enter your email and password 4. Click on the…

Why is the order status “On hold”?

Click here to return to the previous page If you have already paid and your order was marked as On hold you will have to wait for…

I paid with cryptocurrency but the status is still “Pending payment”

Click here to return to the previous page If you have already sent the payment using cryptocurrency you need to wait for all the necessary confirmations of…

My payment has been refunded, when will I get my money back?

Click here to return to the previous page The time it takes to process a refund depends entirely on the security protocols and internal regulations of the…

I have already paid but the order status is still Pending

Click here to return to the previous page Alright, so you tried to purchase an item on GAMESTRIKESTORE.COM, you paid for it, but somehow the transaction is…